Privacy


Robbie AI has developed a unique type of artificial intelligence software for detection and prediction of emotions and behaviors, including basic and secondary emotions such as boredom, engagement, frustration or stress that is used in various commercial applications, and in different areas, to understand how commercial users of different services interact with employees, electronic commerce, physical products, advertising and / or communication messages, medical applications, amongst others.

Robbie's mission is to understand the emotions and human behavior to improve the lives of people in different areas, through better customer service, better healthcare and media attention. This privacy policy document is adapted to visitors to our website, which we recommend you review.

Robbie AI is committed to protecting your privacy when visiting our website and using our products and services (collectively "Products"). The policy described in this document refers to all information collected through the use of AI Robbie website only and is applicable worldwide. If you have questions or concerns about your privacy, please let us know contacting privacy@robbie.ai.



Definition of Personal Information:


"Personal Information" is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, mailing address or other physical address, card number credit or debit card, title and other information required to provide or deliver a product or a transaction has been explicitly requested. If you give us Personal Information,will treat according to this policy conforming to the data protection laws of each country.



Definition of the Parties who use our services and / or access to our site:


Customers are companies that are licensed technology Robbie AI for use in conjunction with products and / or services provided to other companies or individuals. Examples can be telemedicine sites, hospitals, public relations firms and advertising Robbie who wishuse AI technology to analyze videos of individuals who see ads and other digital content on behalf of its clients. In fulfilling our contractual obligations to our customers, sometimeswill need to receive and maintain the personal contact information. AI Robbie customers can access the protected areas of the website. For this, you may needactivate an account on the website of Robbie AI requiring the use and storage of some personal information.

Robbie AI provides customers options technical and nontechnical support. Robbie AI also provides support to developers SDK (Software Development Kit). When you contact the customer service (hello@robbie.ai), technical support (sales@robbie.ai) or support for SDK (sdk@robbie.ai), consultation and relevant personal information will be added a database support to allow an appropriate response. Robbie AI can also store personal information relevant to manage customer feedback.

Customers refers to the parties represented by our customers. Robbie AI has no direct relationship with these entities.

People refers to individuals who serve as data subjects for our clients and / or customers. Facial / postural videos of individuals will be analyzed using AI technology Robbie to assess the emotional response of individuals to employees, content, products, ads, etc. People can also provide personal information relating to this activity. Most people, if not all, have been requested by our clients or their clients have signed agreements with our customers or their customers describing the terms under which act as data subjects. As with the customers, we have no direct relationship with these individuals and provide identifying information that can be sent to us by our customers. Occasionally, people can go to our site on their own to investigate our product or learn more about our specific technology.

People may also include, from time to time, our employees serve as beta testers for quality control purposes. In the case of the data of our employees, nothing in this context are HR data subject to the employment relationship, and not part of any market research conducted by our clients.



Collection and use of your personal information


EU-US Privacy Shield


Robbie AI participates and certifies compliance with the EU-US Framework insulation shield. Robbie AI agrees to submit any personal information received from member countries of the European Union (EU), dependingMarco Shield Privacy Principles applicable to the Framework. For more information about the Privacy Shield Framework, visit the List Privacy Shield Department of Commerce of the United States in https://www.privacyshield.gov/list.

Robbie AI meets the principles of Privacy Protection for all transfers of personal information from the EU, including provisions on liability transfer.

With respect to personal information received or transferred in accordance with the Framework Privacy Shield, Robbie AI is subject to the powers of regulatory compliance with the Federal Trade Commission United States. In certain situations, you may require Robbie AI disclose personal information in response to legal requests from public authorities, even to meet the requirements of national security or law enforcement.



INFORMATION WE COLLECT


Collect information, including personal information, in various ways when use our sites, applications and services. As used in this Policy, "personal information" means any information that, alone or in combination with other information identifying you as individual, such as your name, postal address and email address.

Information you provide

Collect information, including personal information you provide us voluntarily. For example:

  • Collect your name, email address and password when create an account to log on our network ( "Account").
  • We may withhold information in your store name using your account, including postal address, telephone number, fax number, company name and payment information by credit card or debit card.

If use our services on your mobile device, even through our (s) Application (s) we can pick up your mobile phone provider and unique identification number of the device.

Tell us where you are (for example, by allowing your mobile device send your location), we can store and use for purposes of internal analysis.

We may also collect personal information at other points on our site that said it is collecting personal information. Information collected through technology.



Automatically collect certain information through technology:


When Visit our sites or use our applications, some information is automatically collected. This may include information such as the operating system (OS) running on your device, the IP address (which can be used to get your geolocation), access times, browser type and language, and the website who visited before our sites.also collect information about using the Sites, Applications and Services Robbie AI, including elements that has interacted, metadata and other details about these items, clicks, status changes and other user actions.

Automatically collect certain information using "cookies" or similar technologies. Among other things, these technologies help us improve our sites, our marketing and experience.use cookies to see which areas and features are popular and to count visits to our Sites. Most Web browsers are set to accept cookies by default. If you prefer, you can choose set your browser to delete cookies and reject cookies. If choose remove cookies or reject cookies, this may affect certain features or services of our sites and may delete cookies used for tracking opt, including our cookie exclusion Robbie AI.

Pixel tags.also use "pixel tags" (also known as clear GIFs, Web beacons or Web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, which are used to track the online movements of Web users. In contrast to cookies, which are stored on the hard drive of the user computer, pixel tags are embedded invisibly on Web pages. Pixel tags also allow us send emails and determine whether those emails have been opened, to make sure we're sending only messages that are of interest to you.



HOW USE THE INFORMATION COLLECT


In general,use the information we collect primarily to provide, maintain, protect and improve our current products and develop new ones.use personal information collected through our Sites and Applications as described below and elsewhere in this Policy:

  • Facilitate the creation and security of your account on our network;
  • Identify a user in our system;
  • Improve our services, applications, sites and how we operate our business;
  • Understand and improve your experience using our sites, products and services;
  • Provide and deliver the products and services you request;
  • Respond to your comments or questions and for our team provide service support;
  • Send related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about promotions, upcoming events and news about products and services offered by Robbie AI and our selected partners, and for other marketing purposes Robbie AI;
  • Protect, investigate and deter against fraudulent, unauthorized or illegal.
  • User comments. We often receive feedback from our customers and comments from users who have had positive experiences with our services. We can publish comments from users on the Sites from time to time. Share your comments with your name and last initial. If we decide publish your name and profile photo with your comments,will obtain your consent before you publish your name with your comments.
  • Creating anonymous data. We can create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you are.use this anonymous to analyze patterns of application and use to improve the content of our services and improve application and site navigation data. We reserve the right to use anonymous data for any purpose and disclose anonymous to third parties in our sole discretion data.


SHARING OF PERSONAL INFORMATION


Our policy does not cover any third party service. For more information about the privacy practices of these third parties read their privacy policies.

We do not share personal information with third parties without your consent, except:

  • Legal requests. To comply with laws or respond to lawful requests and legal process (if Robbie AI will endeavor to notify if Robbie AI has received a legal request for information);
  • Protection of rights and property. Protect the rights and properties of Robbie AI, our agents, clients and others including to enforce our agreements, policies and terms (as defined below);
  • Emergency. In an emergency, including to protect the personal safety of any person; and corporate restructuring. For purposes of a business (or negotiating a deal) involving sale or transfer of all or a portion of our business or assets (businesses may include, for example, any merger, financing, acquisition, divestiture, dissolution or proceed). In case of insolvency or bankruptcy, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company possess the personal information collected by us and assume the rights and obligations regarding your personal information as described in this Policy.


ACTIVITIES OF ANALYTICAL PLATFORM


Regarding our analysis platform, Robbie AI collects information under the guidance of their clients (the data controller), and has no direct relationship with individuals whose personal information processed. If you are customer of one of our customers and ypu do not want be contacted by one of our customers who use our service, please contact the client that interacts directly.

Robbie AI has no direct relationship with individuals whose personal information processed. A person seeking access, or trying correct, amend or delete inaccurate information,should direct your inquiry AI Robbie customer (the data controller). If we are requested to remove the data,respond within a reasonable time.

will retain personal information we process on behalf of our customers for as long as necessary to provide services to our customers. Robbie retain this personal information as needed to comply with our legal obligations, resolve disputes and enforce our agreements.



SECURITY OF PERSONAL INFORMATION


Robbie AI maintains reasonable administrative, technical and physical safeguards from the commercial point of view to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction. However, no data transmission over the Internet is 100% secure.is your responsibility protect your usernames and passwords to prevent anyone accessing or abusing their accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.



Children


Do not knowingly collect personal information from visitors under 13 years. If you are under 13 years are not allowed to send any personal information to us. If we learn that a child under 13 send personal information to Robbie Attempt delete the information as soon possible. If you think you might have any personal information from a child under 13, please contact us at: sales@robbie.ai.



YOUR OPTIONS FOR INFORMATION AND CHANGES


  • Email Communications. You can choose not to receive promotional emails from Robbie AI following the instructions in those emails. If you Choose not to participate, you may still send you non promotional emails, such as emails about your projects Robbie AI or our ongoing business relationship.
  • Changing or deleting your personal information. Upon request, Robbie AI will provide information on whether we have any personal information. Robbie AI retains your data while you are a customer and delete your personal information in writing. You can also send requests about your contact preferences, changes and deletions to your information, including requests to not share your personal information with third parties by email to sales@robbie.ai.Robbie AI will respond within a reasonable time to any request to remove your information. People who have provided information to customers Robbie AI should send requests to change or delete such information to a particular client Robbie AI.
  • No trace signals. Some web browsers can transmit signals "no trace" to websites and other online services with communicating your web browser. There is no standard governing what, if anything, websites should do it if receive these signals. Robbie AI currently does not respond to signals from the browser "Do Not Track" or similar mechanisms.long as a standard is established, we can revise our policy to respond to these signals. Third parties may collect personal information about your online activities over time and sites when visiting the Sites or use the Service Robbie AI.


Social Media Widgets


Our website may include social media features, such as the button Facebook, Twitter and LinkedIn or interactive mini-programs that run on our website. These features may collect your IP address, the page you are visiting our website, and can set a cookie for the function to work properly. Social media functions and widgets are hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company that provides it.



CHANGES TO THIS POLICY


Robbie AI may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above. You agree that your continued use of our Sites, Application(s) or Services after such changes have been published to our Policy will constitute your acceptance of such revised Policy.



Contacting Robbie AI and Dispute Resolution


Robbie AI provides periodic training for its employees involved in the collection and dissemination of customer information. In addition, Robbie AI 's internal policies and procedures provide for disciplinary action if our employees fail to follow this Privacy Policy. We periodically self-assess and review these internal policies and procedures to review compliance.

In compliance with the Principles, Robbie AI commits to resolve any complaints about your privacy and our collection, use, or disclosure of your personal information. If you have any inquiries or complaints regarding this Policy or our compliance with Privacy Shield, you should first contact Robbie AI at: support@robbie.ai



QUESTIONS


If you have any questions about this Policy, please contact us at support@robbie.ai.